How do I connect Shopify to Hapee?

You install Hapee from the Shopify App Store and authorise it with one click. Hapee then captures abandoned-checkout events automatically — no theme edits, no code, no developer. The whole connection takes a few minutes, and you connect WhatsApp through Embedded Signup right after.

What cart data does Hapee use from my Shopify store?

Hapee reads abandoned-checkout and completed-order events: the cart contents, value, and the shopper's contact details needed to reach out on WhatsApp. It uses order-completed events to attribute recoveries. Data is scoped to your store, stored in the EU, and never shared with other merchants.

How is this different from Shopify's native email cart recovery?

Shopify's native recovery sends one-way abandoned-checkout emails that often go unread. Hapee recovers carts over WhatsApp — a channel shoppers actually open and reply to — with an AI agent that holds a real conversation, filters out bots before spending a message, and only counts a recovery when the order completes.

What does Shopify cart recovery on Hapee cost?

There is no subscription and no upfront fee. Hapee charges a percentage of the revenue it recovers — no recovery, no fee. Your rate is agreed before you go live and applies only to verified-human recoveries within a 7-day window.

Shopify abandoned cart recovery, on WhatsApp

Recover abandoned Shopify carts on WhatsApp with an AI agent. Connect in minutes, no code, and pay only a percentage of the revenue Hapee brings back.

Connect Shopify

What is Shopify cart recovery on WhatsApp?

When a shopper abandons checkout in your Shopify store, Hapee re-engages them on WhatsApp — the channel they actually open — with an AI agent that holds a real conversation. It filters out bots before spending a message, recovers the cart, and only charges when the order completes. No app to maintain, no theme edits, no developer.

Connect in minutes

1

Connect your Shopify store

Install Hapee from the Shopify App Store and authorise it with one click. Abandoned-checkout events start flowing automatically — no theme edits or code.
2

Connect WhatsApp

Link your WhatsApp Business number through Embedded Signup. Hapee only ever sends from your own verified number.
3

Set brand voice + limits

Pick your tone, quiet hours, and the maximum discount the agent may offer. You stay in control of every message.
4

Go live

Hapee recovers carts over WhatsApp and bills on results — no recovery, no fee.

What cart data Hapee uses

Hapee reads abandoned-checkout and completed-order events from Shopify: the cart contents, value, and the shopper's contact details needed to reach out on WhatsApp. Order-completed events are used to attribute recoveries. Your data is scoped to your store, stored in the EU, and never shared with other merchants.

Pay only on recovered revenue

There is no subscription and no setup fee. Hapee charges a percentage of the revenue it actually recovers — so a recovered Shopify order more than covers its own cost, and if nothing comes back, you pay nothing.

Why Hapee beats native email recovery

A channel shoppers open

Shopify's native recovery emails often go unread. WhatsApp lands in a channel shoppers actually open and reply to, so the same cart converts more often.

A real conversation

Instead of one-way email, an AI agent holds a conversation, answers questions, and nudges the shopper back to checkout in their own words.

Only billed on results

Native recovery is bundled into your plan whether it works or not. Hapee bills only on verified-human recoveries within a 7-day window — no recovery, no fee.

Connect Shopify

Shopify cart recovery — FAQ

: You install Hapee from the Shopify App Store and authorise it with one click. Hapee then captures abandoned-checkout events automatically — no theme edits, no code, no developer. The whole connection takes a few minutes, and you connect WhatsApp through Embedded Signup right after.
: Hapee reads abandoned-checkout and completed-order events: the cart contents, value, and the shopper's contact details needed to reach out on WhatsApp. It uses order-completed events to attribute recoveries. Data is scoped to your store, stored in the EU, and never shared with other merchants.
: Shopify's native recovery sends one-way abandoned-checkout emails that often go unread. Hapee recovers carts over WhatsApp — a channel shoppers actually open and reply to — with an AI agent that holds a real conversation, filters out bots before spending a message, and only counts a recovery when the order completes.
: There is no subscription and no upfront fee. Hapee charges a percentage of the revenue it recovers — no recovery, no fee. Your rate is agreed before you go live and applies only to verified-human recoveries within a 7-day window.